Shipping policy

Shipping Policy

At HOUSE OF MK, every piece of jewellery is crafted with care and precision. The following policy outlines our shipping, delivery, and handling practices.

Order Processing

Most HOUSE OF MK products are made to order. Once an order is confirmed and payment is successfully processed, manufacturing begins as per the selected specifications.

Order processing includes crafting, quality inspection, hallmarking, and certification (where applicable).

Delivery Timeline

  • Estimated delivery: 14–21 business days from order confirmation

  • Delivery timelines may vary based on:

    • Customisation requirements

    • Material and stone availability

    • Certification processes

    • Logistics and courier partner timelines

Customers will be notified in case of any significant delay.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout. Any additional charges such as duties, taxes, or levies (for international orders) are the responsibility of the customer unless otherwise stated.

Domestic Shipping

We ship across India through secure and insured courier partners. All shipments are carefully packed to ensure safe delivery of fine jewellery.

A shipment confirmation with tracking details will be shared once the order is dispatched.

International Shipping

International shipping may be available to select destinations. Delivery timelines, duties, taxes, and customs clearance requirements vary by country and are governed by local regulations.

HOUSE OF MK is not responsible for delays caused by customs clearance or international logistics procedures.

Delivery Address & Responsibility

Customers are responsible for providing accurate and complete shipping details. HOUSE OF MK is not liable for delays or delivery failures arising from incorrect or incomplete address information.

Orders will be delivered to the address provided at checkout. Signature confirmation may be required upon delivery.

Shipment Delays & Force Majeure

Delivery timelines are estimates and not guaranteed. HOUSE OF MK shall not be liable for delays caused by events beyond reasonable control, including but not limited to natural events, courier delays, regulatory restrictions, or operational disruptions.

Contact Information

For any shipping-related queries, customers may contact our support team through the details provided on the website.